This week Paul Diamond posted about some of the upcoming enhancements that they are looking to provide. Although he does not go into detail (perhaps they will in future posts) it is extremely useful if you are just starting with your Wiki strategy to keep this items in mind as you set your implementation and adoption strategy.
Paul Diamond writes:
Our plan is to:
- merge OneStop and CEpedia into a wiki with access control so that not just anyone can edit everything (after all, you wouldn't want me to be updating anything remotely approaching technical content - trust me on this), but updates are easier and therefore more frequent.
- We also want to host this outside of our intranet so that initially our partners can also have access, including update capability where appropriate. Over time we would like to share as much as possible of this information with everyone, but that will take more "cleansing" of what information should be public knowledge and what needs to be restricted
- Additionally, we are introducing various Web 2.0 concepts - tagging, RSS / Atom aggregation, AJAX, voting/comments to drive search results, etc. so that we obtain the benefits of this more participatory technology (aka the Wisdom of Crowds) at the same time as understanding how to leverage this technology better for our customers.