Wednesday, February 28, 2007

Excited about working for Dow Jones? Yeah sounds weird but I am.

1 comment :
If you have known me for a while and know me as the liberal free-wheeling type you probably are thinking- hey how is daniela handling this Dow Jones acquisition. got 36minutes? well watch this video. i am not talking politics now- and even the WSJ is partially on my side lately anyway- i am talking about an 'old' media company that is changing as we think.

A couple weeks back i found out that Clare Hart was coming to San Francisco to meet with some of our key clients-Clare used to be the CEO of Factiva and is now the EVP of the Enterprise Media Group that my consulting services group is now a part of. The purpose of her visit was to introduce our new Enterprise Media Group(EMG) to key customers and partners and i was at some of those meetings and the message is clear- we are a new company. She also met with our local office which i flickr(er) about.
When i found out she was coming i pinged her and asked her if she would be interested in speaking to Robert Scoble for an interview on the Scoble Show- her response was immediate and positive about having the ability to talk to Robert's audience and the following is what we got:



some highlights- (for me because i know the story already!)
25:38-Google video reference - Robert asks about video- interesting specially cause of the recent announcement about Dow Jones and Google Video Ads. Video is a media distribution method that is growing and as a media producer we seem to be paying attention- my customers are asking.

29.30-Robert asks how is Dow Jones being disrupted- Clare's response-which is not a new one but one that lead the Factiva innovation push- competition is healthy and challenges what is going on in the marketplace- - Google challenged us- our response Search 2.0 - power global search with a rich collection and visualization features- competitive challenges accelerate delivering of innovated products to customers.

and my favorite which i talk about all the time- enterprises are made of a huge consumer groups that are creating communities - content delivery tools in the Enterprise must provide the features those user communities expect in their information consumption tools.






Big thanks to Jeremiah as well- he is a Clare fan as well.

Tuesday, February 27, 2007

BlogHer Business '07 Conference and discount code

1 comment :
I am very excited to announce that i will be speaking at the BlogHer Business '07 Conference in New York on March 22-23th. I will be on the panel on "How To Measure Social Media ROI" on the second day with Katie Paine and Lena West.

Last year i attended the BlogHer conference in San Jose, CA and really enjoyed not only the sessions but meeting a great bunch of women bloggers and learning some pratical blogging tips from them. I can honestly say that prior to attending i had been a bit concerned about the 'mommy' effect (only mommy bloggers) but was pleased to find that many kinds of bloggers participated and even the mommy ones had great things to share. I was glad that those wrong pre-conceived notions didn't stop me from going. Since then i have monitored many blogs from bloggers i met at that conference.

This year's annual Blogher conference is in Chicago in July, so this upcoming conference in New York is focused on Business blogging. The two day conference agenda certainly seems well planned and interesting and i wouldn't expect anything less from the conference organizers. I am also excited to meet bloggers that i have been reading recently like for example Marianne Richmond one of the fellow Media2.0 group members.

As a speaker i have been given the opportunity to share with my readers this discount code. Anyone who signs up between now and March 15 with this code: BHBSK-DSC will receive $100 off the cost of the event. Registration is here: www.acteva.com/go/blogher

See YA at BlogHer!

Media Consumption Diets

2 comments :
Jeremiah Owyang recently posted about his media consumption diet and asked his readers including his fellow Media2.0 members to post about their media consumption habits.

In early December 2006, i actually posted on this very subject so i will refer you to that post and the video i created talking about my media consumption habits which is embedded below. A couple things i would add:
  • the special distribution channel i have- my husband is a political news hound and thankfully i get my daily dose from him every morning with my coffee (certainly not a new feature after 10yrs but constanly improving through bug-fix releases ;-)
  • Techmeme were i go daily first thing and throughout the day
  • Google Reader- i have basically moved from Bloglines and other RSS readers i have used
  • Touchstone Beta- getting my attention
  • Another media i relish are books- and my Ning bookshelf points to some recent readings (lot's of buzz on Ning today- i have been using Ning for a while and even won an Video iPod from them and i am looking forward to having some time to check out their new features).






    bonus- if you read my original post on my media consumption habits, there is a second video in which a crack myself up with a Podtech ScobleShow video that won't load correctly.

Tuesday, February 20, 2007

Robert Scoble shows Techmeme to Clare Hart and a conversation about trusted networks

3 comments :
Last week i brought Clare Hart the Executive Vice President of our Enterprise Media group down to the Podtech office to be interviewed by Robert Scoble for Podtech's ScobleShow (to be available in a couple weeks). After the formal interview with Clare, i turned on my own camera to get Robert's thoughts on Enterprise 2.0 (which i will post shortly). But before we got on the topic of Enterprise 2.0, Robert gave Clare a tour of Gabe Rivera's Memeorandum and Techmeme and even the Automatic Dirt Digger - which i had actually been discussing with her on the way down to Palo Alto from San Francisco that morning around a conversation of trust and who we choose to 'listen' to and the power of leveraging that network for business users much like the human trust networks that Peter Reiser is writing about over on his blog .

During the video i also talk a little (anyone that knows me, knows that it is practically impossible for me to only talk a little and this video proves it!) about the recent addition of blog content to our services and how we are going about growing that collection by taking suggestions of trusted business focused blogs from our users.



I am a big fan and daily user of the Techmeme service whose coverage is driven by a "mix of industry insiders, passionate independents, and established journalists" and specific algorithms developed for the service by Gabe Rivera who i agree with Robert is a pretty smart guy.

Monday, February 19, 2007

Enterprise 2.0- What Others Corporate Bloggers are Saying

4 comments :
In addition to asking you (the reader of this blog) to participate in gathering examples of what Enterprise 2.0 means to you (please do participate) and giving you examples of my own usage of 2.0 tools and technologies as an enterprise worker, i have also been looking for posts from corporate bloggers (those i would define as public bloggers who are blogging openly about the company they work for) that i can highlight on the subject.

Last night i hit the jackpot via my personal filtered Touchstone tool that i am using during their BETA period (see below note). In the post titled "Web 2.0 applied in an Enterprise – a huge business opportunity" Peter Reiser lays out beautifully how a company like Sun Microsystems is looking to take advantage of the social dynamics of Web 2.0 and turn it into a business value and business advantage.

Peter hits upon a lot of items that are important when looking to leverage Web 2.0 technologies in the enterprise to make them truly Enterprise 2.0 tools- things like ensuring a services based architecture for re-usability, consistent and interactive user design and tagging (with a call out to tying into an enterprise taxonomy) but what i like the most and have been talking to some other clients about is the building of a community based on trust. I am a believer that Web 2.0 in the Enterprise will indeed address a lot of the Knowledge Management issues companies have been trying to address and have spent a lot of cash on.

As humans, we always turn to others that we trust and the blogsphere is certainly leveraging those human trust networks (think Techmeme)- so why wouldn't enterprise trust networks and what Reiser calls "self driven Social Capital System based on community generated Social Values" be just as valuable and provide business advantage?

Know of other corporate bloggers that are writing on this subject? Leave a comment below.

Note: Here is a perfect example of the way a tool like Touchstone has helped me be alerted to something that i might have missed- based on the feeds i have inputted via my OPML file (i have had the complete SUN Blogroll on my GoogleReader for ever but there is just so much on a daily basis i find it very hard to find what is personally important unless i subscribe to Sun individual blogs). With Touchstone and key terms i might be looking for- in this case client names and key words like 'enterprise 2.0' the information was delivered to me via a news ticker of things that are important to me. Without it, i wouldn't know that Peter Reiser was blogging on a subject that is dear to me. Touchstone is in Private Beta- i still have a couple of guest invitation and if you are interested please do drop me a line (danielavbarbosa[at]gmail.com).

When What i Say and do Probably Matters the Most

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Stowe Boyd a fellow Media2.0 Workgroup member posted this morning on the traffic and flow of personal data streams which was prompted by Emily Chang's desire to have a data stream that would allow her and others to look at her activity based on "time, date, type of activity, location, memory, information interest, and so on. What was I bookmarking, blogging about, listening to, going to, and thinking about? I still had the urge to have an information and online activity mash-up that would allow me to discover my own patterns and to share my activity across the web in one chronological stream of data (to start with anyway)". The premise of the feasibility of such a data stream is of course the delivery protocol of RSS and Emily Chang also requests the ability to store that information locally for local archiving and searching.

Recently i was having a IM conversation with Chris Saad who also has something to say about this subject, and told him that what i wanted and saw an interesting market for was an enterprise behind the firewall version (obviously with the ability to publish publicly or to customers/partners based on actions and/or domains). I admit, i spend a lot of my time 'working' even when i not the 'on the clock' and i am cruising the web, reading through my RSS feeds etc.. I always have my eye out for information that i can use or would be valuable to share with work colleagues and use a mish-mash of tools to do so.

Which leads me to this post on when what i say and do probably matters the most from a knowledge sharing and revenue growth opportunity. Here is some of what i would like a personal enterprise data stream to potentially look like:


  • identify time and date of the actions i completed and/or have been tasked with etc .[combining the notion of a calendar, task list, bookmarking/tagging, blogging memory/notes etc.]
  • prompt work flow based on completed action- push my data into a traffic flow [e.g. i update a sales activity in the CRM putting it into 'contract' my Project Manager is assigned and it becomes part of their data stream-and then on to the developer and on an on- all easily tracked back to me and to the things that i originally associated that idea/deal with
  • i write an e-mail to a client that can be reused- by myself or others- i put it into my data stream- tagged by client, topic etc. a colleague- reuses it and it goes into her data stream and on an on- all easily tracked back to me the original source
  • i pull a marketing brochure of our internal portal and customize it for a specific client, the use of that marketing piece and the customization becomes part of my data flow- allowing others to reuse it and for me to easily track back to it
  • my data stream must be mineable - so my personal profile pushes 'information' from multiple 'applications' that i might not have time to go look at or even know that valuable information is there [e.g. marketing/product database, new deals etc.]. The information push would be based on my personal profile-all that data in my stream. It would all easily be tracked back to my original interest (because how many times have i forgotten when i first read something or had that original thought!)

I think that solutions like the ones the Emily and Stowe are calling for will be made available in the consumer space shortly and many like Emily points out are hacking away at delivering them. In the enterprise, the issues of privacy, security and ownership are huge challenges that would need to be overcomed (a big BIG issue would be 'who owns my data streams' well i do no?- but can i take it with me when i leave?).

Sunday, February 18, 2007

Google again harnessing the power of community this time for translations

1 comment :
Google's new feature for their Google translate service is harnessing the power of a community of users to make their translation services better (via Techmeme). Similar to the Google Image Labeler which is a 'game' that pairs you up with another player and allows the community to work together to add image tags- this new service allows users to suggest better translations from the ones that the automated translator offers.

It seems very easy to use per the screen below of my blog translated into Russian- but i could not find any information about what happens once a user submits a suggestion for a better translation. I would suspect that they have to have some sort of quality process before they take one translation over another- and just like in Google Image Labeler when the tags are attached to images only when two 'players' use the same tag (a match)- i would suspect that multiple people would need to match that translation identically before it gets fed into the computers for making the translation software better at translating web pages.


Automated translation and assigning 'aboutness' to content via categorization in multiple languages was a topic that came up during last week's Robert Scoble's ScobleShow interview with Clare Hart because of our handling of content in 22 languages (video to be made available hopefully soon on Podtech). The conversation was around the monitoring and measuring of new media (e.g. blogs, podcasts, vlogs) for Corporate PR, Marketing and Product Development professionals and how with the day over day growth of non-english content, teams that do not have multiple languages on staff still need to be able to monitor what consumers are saying in their local language.

It is interesting to see the languages that are in BETA for this service because it seems to be indicative of the languages of growth on the web and in the social networking world- which i am sure Google hopes will make their translation services for those languages better through participation by those actual communities. They are also obviously the 'hardest' of the languages to do computer translation due to their non-Latin base.


Enterprise 2.0- What does it mean to me (Part 2)

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While i am looking for what you personally think Enterprise 2.0 means, i will be posting about what it means to me as i see Web 2.0 technologies, tools and user behaviors being used in the enterprise particularly in my own company. In Part 1, i wrote of a recent personal experience of information delivery using Flickr to help a new group of colleagues 'identify' one another. In Part 2, i would like share with you an example of our use of public blogs to take a conversation that we have been having internally to the public 'cloud'- where other subject matter experts colleagues, customers, competitors and prospects may be.

We have a couple of bloggers at my company- some more active then others and i am always encouraging taking the conversations to the blogsphere- many times ending my e-mails with a 'BLOGITUp!' sign-off instead of the regular 'thanks'. I encouraged one of my colleagues, Keith DeWeese last week to do just that.

Keith is one of our taxonomy services consultants who has a strong background in taxonomy development and management and years of experience in taxonomy implementation. I have a Masters of Library and Information Science and many years of experience with enterprise taxonomies due to my work at Factiva/Dow Jones so i can certainly discuss the value of a taxonomy in the enterprise-but Keith is the one i would call upon when i need an expert in the field. Last week a couple of us were participating in an internal conversation about how dissatisfied folks are with SharePoint's search engine particularly when it comes to concept searching- Keith took it into the 'cloud' via this blog post' opening the conversation to others. Take a look and if it is not your domain perhaps you can send it off to those in your organization that are dealing with these issues- we would love to hear from them!

Friday, February 16, 2007

Enterprise 2.0- What does it mean to me (Part 1)

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Ok last night i posted asking you to help me out in explaining what Web 2.0 in the enterprise means. I am particularly interested in practitioners of 2.0 implementation in the enterprise but would love to hear from anyone that has something to say on the subject. My intention is to video edit it into a good clip that we can potentially show at an upcoming sales and marketing conference my company is having- i will share it out to the community as well.

So i figured i would also share simple things i do that i consider Web 2.0 usage in the enterprise as well while i am at it- give and you shall receive i believe.

If you read through my blog posts you will find other types of 2.0 user scenarios in the enterprise, like
social tagging and account planning in a Web 2.0 world that i talk about, some of these are more important then others in driving the enterprise business. If you read Andrew McAfee's definition of Enterprise 2.0 (which he is currently debating on his blog) - he defines Enterprise 2.0 as the use of emergent social software platforms within companies, or between companies and their partners or customers. So yes, the focus a lot of us think about when discussing Enterprise 2.0 is around the tools and applications "behind the firewall" (hey CIO insight just posted that Spending on enterprise social software will rise by 5.9% during 2007 ).

But there are various other ways that Web 2.0 technologies are influencing the enterprise and those are around consumer Web 2.0 applications that enterprise people are using to fullfill or enhance their work. I would like to believe that on a personal level the use of my blog is one way that i am personally using Web 2.0 consumer tools to my 'business' advantage. Here is another simple real life example:

Yesterday, our Executive Vice President Clare Hart came to the San Francisco office to meet with the team and conducted a town hall meeting. In this meeting were people from the 10-13th floor that perhaps i have seen in the elevator but never really interacted with- they however are now part of my group in the Enterprise Media group which i am very excited about. So at the end of the town meeting, i made the request to get everyone together for a picture. Once i took the picture, i uploaded it on flickr and sent it around to the few people i did know or actually remembered their names (i am not so good at that) and asked them to forward to others for tagging. So what we created as a team, was a tagged map of who is who in the Enterprise media group at the San Francisco, Dow Jones office- a big family map. Useful for all of us - don't you think?

Click on this image to get to the flickr tagged version and hover your mouse over the image to see all the name tags.

Tuesday, February 13, 2007

Enterprise 2.0 - what does it mean to you?

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Yes another friday afternoon or weekend and you are thinking about something 2.0, well perhaps you can help me.

At the
FASTfoward conference last week the topic of Web 2.0 and more specifically Enterprise 2.0 were topics of various presentations, on site conversations and post-conference blog posts. Jeannette Borzo from the Economist Intelligence Unit reported on some of their latest research on how web 2.0 tools are being applied and implemented in the enterprise (Slide Deck here, and video part 1 and video part2 that i managed to record). The white paper with final results will be released in March and i look forward to reading it.

Another thought leader in the 2.0 in the enterprise conversation, Andrew McAfee's presentation at the conference was titled "
Enterprise 2.0 - The Next Disruptor" and he is continuing the conversation over at his blog, asking readers to respond to this question "What are the drawbacks and advantages of top-down and bottom-up support for Enterprise 2.0? And how different are they, really?" Great question for those of us that are acquainted with Enterprise 2.0 as Andrew McAfee defines it, but perhaps a bit advanced for those that are starting to get their toes wet.

So next month, i will be going to a global sales conference and more and more i am meeting people
in my new organization and my 'old' organization that are all over web 2.0 thing but many- (probably the same ratio that i see in my customer base) are not. So a couple of sessions are going to be focused on technologies and market moving changes- one i truly believe will affect information delivery in the enterprise is Enterprise 2.0 tools and practices.

So, if you work in the enterprise space or produce solutions for that space would you be so kind as to reply to the following request?




thanks in advance! [Private submissions to daniela[dot]barbosa{at}dowjones.com

Monday, February 12, 2007

FASTforward conference and we won an innovation award: Interview with Lou Paglia

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It has been one of those weekends when i had a list of like 15 things to blog about after coming back from the FastForward conference, but instead spent the weekend finishing presentations for deliverables and writing up new scope documents. Oh well i will get to it soon.....as i have some great video from the sessions and over 10 pages of notes (i couldn't get my wireless working at the conference hall which is so common at these things!).

But meanwhile since video is so much simpler to post, i would like to share with you a Video interview i did with Lou Paglia Director & GM, of Core Business for the Factiva products at Dow Jones. Dow Jones was awarded an innovation award for its work with the
FAST product on the core products like Search 2.0 that we launched last year that provide a Web2.0 experience for enterprise users. During Thursday's dinner, the award was announced and i also recorded this video of Lou's acceptance speach on behalf of Factiva Dow Jones as he gives thanks to the teams that work so hard on our solutions. During my interview the next day, Lou also hits upon the fact that we are now using our technologies to deliver blog content as an integrated experience. Great stuff!



If you are reading this through a reader or want to see the video in larger format, click here. I am still experimenting with my new video camera and seem to be having a hard time losing video quality on YouTube uploads and think i am going to try another service (please suggest via comments.)

Tuesday, February 06, 2007

Congratulations to Clare Hart for being named One of Women 3.0 Magazine's "Top 100 Women in Corporate America"

2 comments :
Clare Hart who is an Executive Vice President for Dow Jones & Company, and president, of the Dow Jones Enterprise Media Group which i am now part of was recently named one of Women 3.0 Magazine's "Top 100 Women in Corporate America" .

According to the press release, the list recognizes inspiring women visionaries for the results of their hard work and dedication and includes those executives who have achieved powerful positions based upon their extensive knowledge and professional style. I have known Clare for many years (she was Factiva's CEO) and she certainly is someone that meets that criteria. Congrats!

Over the years as a Factiva employee i was always very proud to work for a company that had a female CEO that was also an industry leader. We were also lucky enough to have female COO. Female leadership and advancement in the corporate world is unfortunately not as frequent as it should be so for inspiration one of the RSS feeds i subscribe to is News On Women which provides almost daily updates on achievements of women in business, science, technology, education and the arts.

Note: the magazine cover is Marissa Mayer from Google not Clare Hart. Also, I couldn't locate the full list of the top 100, but if i do i will link to it on this post.

Monday, February 05, 2007

Web 2.0 ... a good explanation in less then 5 minutes

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I have been discussing with a couple of people lately the importance of understanding Web 2.0 in today's business world and the conversations typically turn to the technical, you can see and touch part of Web 2.0 because it tends to be easier to explain. Yesterday via Frank Gruber's Somewhat Frank Blog i found this short and very well done YouTube video created by Michael Wesch, an Assistant Professor of Cultural Anthropology at Kansas State University that does a great job of describing Web 2.0 for both newcomers and those of us that have been thinking about this for a while. It hits upon the technical side of Web 2.0 but also the changes that it is causing in the way we basically communicate/associate with each other. Definitely worth the 4minutes and 31seconds:


At the end of the video, it points out that we have to rethink about a couple of things, many which i have been thinking about quite a bit as Web 2.0 is embedded into the enterprise-like issues of copyright, authorship, ethics, governance and privacy among others. The full list that professor Wesch lists as things we need to 'rethink' about is:
  • copyright
  • authorship
  • identity
  • ethics
  • aesthetics
  • rhetoric
  • governance
  • privacy
  • commerce
  • love
  • family
  • ourselves

The author has requested that people leave comments and suggestions to enhance the video (this is the first draft), so if you have something to say join the conversation.

Friday, February 02, 2007

Jeremiah at Podtech talks to Matt Toll of Dow Jones (Factiva)

1 comment :
Aside from having some of the nicest hair and throwing some of the best chili parties on the east coast, Matt Toll is one of the Directors of Regional Segment Marketing for Factiva from Dow Jones. He recently attended the Frost and Sullivan’s Sales and Marketing conference were he participated on a panel about measuring the unmeasurable. Today Jeremiah Owyang posted a video interview with Matt from the desert patio during the cocktail hour summarizing some of the sessions:


During the video Jeremiah asked what Dow Jones was doing in this new media space. Matt did a good job of describing why a lot of the former Factiva people are excited about the
Dow Jones acquisition because of certain market opportunities but the recent summaries from Dow Jones CEO Rich Zannino's keynote speech at the SIIA (Software Information Industry Association) Information Industry Summit from Barry Graubart from Alacra and the Shore Communications blog point to the fact that in this "new media" world some of the "old media" folks are gearing up and with that i am glad to be going for the ride. Long, long, long time ago i remember Clare Hart (former CEO of Factiva now EVP at DJ) requesting someone to train the newly arrived Zannino on the new Factiva.com service- at the time i was an Enterprise Consultant working with our top global customers- i got assigned the training task and had to go over to the DJ executive offices to do the training- i wonder if he remembers and if he does, i sure hope he remembers what a great job i did.

Note: I have had a lot of new readers lately, especially with being part of the new Media 2.0 workgroup syndicated feed so although his post happens to be about my employer, i would like to remind my readers that: "The opinions expressed on this site are my own and do not necessarily represent those of my past, future or present employer".